Attending an Open Home: How Buyers and Tenants Can Make the Experience Run Smoothly
Attending an open home is more than simply walking through a property. For buyers and tenants across Newcastle, Lake Macquarie and the Hunter Region, open homes are an important step in finding the right place to call home.
Whether you are a first home buyer, an experienced investor, or a tenant searching for your next rental, approaching an open home with preparation and courtesy helps the inspection run smoothly for everyone involved. Open homes are shared environments that often include agents, owners, current tenants, neighbours and other prospective buyers or renters.
By understanding a few simple expectations and practical tips, you can make the most of your inspection while creating a positive experience for yourself and others.
Below is a helpful guide from our local sales and property management teams on how to navigate open homes with confidence and respect.
Arrive Prepared and On Time
Open homes typically run on tight schedules, particularly in popular Newcastle and Lake Macquarie suburbs where multiple inspections may be scheduled back-to-back.
Arriving on time, or slightly early, allows you to settle in, find parking without stress and take in the property at a comfortable pace. It also gives you the opportunity to hear key information from the agent before the inspection becomes busy.
If you do arrive a little later than planned, that is completely understandable. Simply enter quietly and follow the flow of the inspection. Being mindful of timing helps ensure everyone has a fair opportunity to view the property.
Choose Practical Footwear
Footwear plays a small but important role in open home etiquette. Many properties, particularly owner-occupied homes or rental properties with current tenants, request that shoes be removed before entry.
Choosing footwear that is easy to take on and off, such as slides or slip-on shoes, makes this process simple. If the property has been affected by rain or your shoes are dusty, removing them without being asked is always appreciated.
This consideration helps protect the home and shows respect for the people who live there.
Say Hello and Introduce Yourself
A friendly greeting goes a long way at open homes. A simple hello and brief introduction helps establish a positive interaction with the agent.
For tenants, this is particularly valuable. Property managers are not only sharing information about the property, they are also observing how prospective tenants communicate and present themselves. A polite, approachable manner helps create a good first impression.
There is no need to overthink it. Being courteous and respectful is more than enough.
Take Your Time and Inspect Thoughtfully
Open homes can feel fast-paced, especially when attending several inspections in one day. Taking notes on your phone or in a small notebook can help you remember key details later.
If you bring a tape measure to check furniture sizing, use it carefully and be mindful of walls, fixtures and doorways. Thoughtful inspection shows genuine interest and helps you make an informed decision.
If you would like to take photos or videos, always ask the agent first. In occupied properties, tenants' personal belongings may be present, and privacy should always be respected. Avoid capturing personal items, family photos or sensitive areas.
Ask Questions That Matter to You
Open homes are the perfect opportunity to ask questions.
Buyers may want to know about settlement flexibility, recent updates, local schools or future development in the area. Tenants often ask about lease lengths, move-in dates, appliances or ongoing maintenance arrangements.
Asking clear, relevant questions helps you understand whether the property suits your needs and allows the agent to provide accurate guidance.
Be Mindful in Occupied Homes
Many open homes, particularly rentals, are still occupied by tenants. In these situations, it is important to remember that you are walking through someone's living space.
Avoid touching personal items, opening drawers or wardrobes, or sitting on furniture unless the agent indicates it is appropriate. Keeping inspections respectful helps ensure open homes remain a positive experience for current tenants as well as prospective buyers and renters.
Respect Shared Spaces and Other Attendees
Open homes are shared environments. Keeping conversations at a reasonable volume, allowing others space to inspect rooms, and being mindful of your surroundings all contribute to a calm and welcoming atmosphere.
If children attend, supervising them closely helps keep everyone safe and protects the property. These small considerations help inspections run smoothly and ensure everyone feels comfortable.
Express Interest Clearly if You Are Keen
If you feel the property may be right for you, let the agent know before you leave.
Buyers can ask about submitting an offer or next steps, while tenants should request a rental application and confirm the process and timeframes. Clear communication helps avoid delays and ensures you receive the correct information promptly.
Why Open Home Etiquette Makes a Difference
In competitive property markets like Newcastle and Lake Macquarie, details matter. While price, suitability and application strength are always the deciding factors, respectful conduct helps create smooth interactions and positive working relationships.
For tenants, first impressions can support a strong application. For buyers, clear and professional communication with agents helps ensure negotiations and follow-ups are handled efficiently.
Final Thoughts
Attending an open home does not need to be stressful. A little preparation, thoughtful behaviour and respectful communication go a long way toward creating a positive experience.
If you are buying or renting in Newcastle, Lake Macquarie or the Hunter Region and would like guidance on open homes, offers or rental applications, our experienced team is here to support you every step of the way.
EMAIL newcastle.com.au">hello@c21newcastle.com.au
PHONE | 02 4943 6333
ADDRESS | 160 Pacific Highway, Charlestown NSW 2290