Testimonials

Keep up the fantastic service.
I just want to let you know the amazing service provided by your employee Sally. Your team are always very professional and communication is very clear and easy. Today I had a routine inspection and Sally took the time to rescue my washing horse that had fallen over outside and was in the rain. It was such an above and beyond act. For this single, full time working mum, getting home after 7pm, I am very grateful. Keep up the fantastic service. From one very happy tenant.
Holli
So welcoming, polite and very professional
Thank you so much, you were so welcoming, polite and very professional. You truly are a most delightful young woman.
Vonni
More than happy to answer any questions
Casey made the process of buying my first home as smooth as possible whilst ensuring I understood the process and was more than happy to answer any questions.
At all times, Cameron was helpful, friendly and professional
We had a great experience with Cameron Davis of C21 Novocastrian when recently purchasing an investment property. At all times, Cameron was helpful, friendly and professional. He provided clear communication, guidance and vendor feedback and made the process as stress-free as possible.
Deb
She was respectful, careful, diligent and capable
Casey made a difficult job relatively easy. A very good operator who, as far as I can tell, put in a great effort to get it done and get it done well. She was respectful, careful, diligent and capable. Didn't think I would be saying this about an estate agent but there you go.
Casey was everything and more we could ask for
If I could give Casey a higher rating I would!!! Casey was everything and more we could ask for, as an agent selling our property. From our first phone conversation and first meeting, guiding and advising us throughout the process, all the way to the end, getting us a fantastic sale price.. Casey was extremely professional, her knowledge of the market, was second to none. Constantly in contact keeping us updated and advising us when needed. We would highly recommend Casey !!!
I was very impressed
I was very impressed with Rob's handling of the sale of the property. He had a thorough understanding of the market in our suburb and was highly professional in his handling of all details of the sale. Rob was always on time and contactable (or responded quickly if busy with another client). I would highly recommend Rob to anyone looking for an agent to sell their property.
Karen
I wouldn’t go anywhere else if I wanted to sell a house in the future
Casey and the team at Century 21 are amazing! Casey made the whole process so easy and stress free. She always answered any queries we had in a timely manner, was easy to speak to and very trustworthy! Our house sold quickly thanks to her, I wouldn’t go anywhere else if I wanted to sell a house in the future. Also thank you to Casey and the rental team at Century 21 for looking after our property 4 years prior to selling.
Casey is amazing and has been forever
Casey is amazing and has been forever. Me and my family have had the pleasure of working with Casey for many years since she started at her current position. She has always performed all of her tasks involved with aiding us efficiently and promptly, and no request has been too much for her. We recently trusted her for the sale of one of our properties and again she did a great job getting us the sale in much quicker time than we expected all due to her diligence and hard work.
Always a delight to talk to
Very easy to speak with and answered all my questions. Always a delight to talk to.
We loved working with Rob!
We loved working with Rob! He took the time to clearly explain the process to us, and didn’t give us any false hope.
She was very professional and helpful
Suzanne did a great job, she was very professional and helpful during the selling process.
She was very prompt and clear with her communication,
Casey was able to give current market information and a realistic price range for my property. She was very prompt and clear with her communication, giving her professional insight into the marketing and listing of the property. She was able to organise conveyancing as well as staging for my property and made the overall process quite streamlined and hassle free.
Casey was AMAZING.
Casey was AMAZING. She made a normally stressful time exciting and took away all the stress and pressure. She kept me updated and was available at all hours. She got me above asking price and a sale within a week. I highly recommend Casey.
Casey was super helpful, professional and honest
Could not have asked for a better real estate agent to help us sell our house. Casey was super helpful, professional and honest throughout the whole process and made us feel comfortable throughout. Would absolutely recommend her and the team at C21.
Alex
How lucky were we to have chosen Cameron
How lucky were we to have chosen Cameron to act as our agent on the sale of our late parents’ property. We would like to express our sincere appreciation and gratitude on how Cameron so professionally, diligently and with great care and effort was able to secure the sale to a perfect family who will enjoy the home as we all did. Cameron made the whole process less of a stress for us all because of his pleasant, affable and calm nature. He was very informative at all the necessary stages of the sale. We would have no hesitation in recommending his services.
Paola Simone
Casey and her sales team have been great
Casey and her sales team have been great for selling our property and her property management team looked after our property whilst we owned it. Thanks Casey
Quick, reliable and very informative
I found the service to be quick, reliable and very informative. Very good at keeping me up to date on the purchase of the property.
Nick
Nothing was a trouble in assisting us.
Cameron was our agent in selling my late mum's home. He is very professional and friendly and was also very patient with us and understood my emotional journey in this difficult process. Cameron kept us informed every step of the way, nothing was a trouble in assisting us. Highly recommend.
Always pleasant, professional, and very helpful
Casey was always pleasant, professional, very helpful and responds to our enquiries promptly.
Evelyn
She had our best interests in mind at all times
Suzanne was very professional and helpful throughout the entire sale process. She kept us informed regularly of home opens and inspections and was always friendly and easy to deal with. She had our best interests in mind at all times. I would have no hesitation in recommending Suzanne to any buyer or seller.
Suzanne constantly displays effort and commitment above what is expected.
Suzanne has been supporting our family’s with very successful sales now for many many years. We have always been impressed with Suzanne’s diligence, courtesy and attention to details. Suzanne constantly displays effort and commitment above what is expected. A totally excellent professional service .
Very patient with us and understood my emotional journey in this difficult process
Cameron was our agent in selling my late mum's home. He is very professional and friendly. Was also very patient with us and understood my emotional journey in this difficult process. Cameron kept us informed every step of the way, nothing was a trouble in assisting us. Highly recommend.
Joy
Suzanne did an amazing job
Suzanne recently looked after the sale of our Floraville property. From start to finish, Suzanne did an amazing job and I can highly recommend her if you are looking to get the best price for your property.
Complete understanding for my situation, and remained so professional
Thank, you so much for supporting me with my home sale. You showed complete understanding for my situation, and remained so professional throughout the sale period. Your sales team are knowledgeable and perceptive, with extensive experience in the current market conditions. You provided an 'informed decision' to prospective buyers that was completely accurate. C21 staff are so thorough in due diligence of the things that matter- for both parties. This is important to not only a vendor, but the purchaser as well. I have made a great sale, given my limited circumstances. And truly believe, with their assistance, I have been completely open with the purchasers, and the current market. Thank you so much!
He is a genuinely nice person who cares about his clients
I highly recommend Cameron Fitchett to anyone selling their property. His expert knowledge and experience was obvious throughout the whole sale process and we got a great result. He is an excellent communicator and kept me informed every step of the way. Whenever Cameron made a recommendation he thoroughly explained the reasons for his recommendation so I was comfortable in the decisions I made. In addition to all of this he is a genuinely nice person who cares about his clients.
Natalie
Outstanding service
Thanks for your outstanding service greatly appreciated. I’d have no hesitation in recommending your services in the future. Thanks.
Troy
5 stars all the way!
I recently had the pleasure of working with Rob Russell and the fantastic team at Century 21 Novocastrian. From the moment I contacted them, their professionalism and dedication were evident. Rob listened attentively to my needs and went above and beyond to find the perfect buyer for my property. His knowledge of the market and negotiation skills were truly impressive, resulting in a smooth and successful sale. I highly recommend Rob and his team to anyone looking to sell. 5 stars all the way!
Lya
Rob went above & beyond
We could not have been happier with our experience from Rob & the C21 team. Rob went above & beyond to assist in the sale of our property. Rob was forthcoming with his opinion on the properties value, market expectations & the time that it could take to sell. It was obvious he knew the market well & we felt confident having him as our agent. He helped us negotiate a fair price & kept us & the purchaser happy. We can’t recommend Rob & his team enough to anyone interested in buying or selling .
Brooke
Reliable and professional and a pleasure to work with
I have worked with Suzanne for 20 years for all my real estate needs. She is reliable and professional and a pleasure to work with. I highly recommend her for getting the best price and even when there are some curve balls along the way, she will still get you the desired results. Can’t thank her enough
Extremely professional, approachable and highly knowledgeable team.
Century 21 recently sold our house. We can't recommend them enough! They are an extremely professional, approachable and highly knowledgeable team. In particular we cannot recommend our agent, Cameron, more highly. His advice & expertise gave us an excellent sales outcome. Cameron kept everything running along smoothly, kept us informed every step of the way, had unmatched work ethic and is just genuine and lovely person to work with and chat to. We wanted to write this to say thank you.
Communication was excellent
We were so happy with Rob from start to finish. He was very knowledgeable about the market and was very easy to talk to. His communication was excellent, always making sure to keep us updated and also replying to any queries we had promptly. He worked to get the best outcome for us and figured out any issues we had. Highly recommend!!
Pamela & Justin
Exceeded our expectations
Casey has been our property manager for 8+ years and was the only person we were going to use when we decided to sell our investment property. The initial discussions with Casey were very professional and thorough. Casey recommended a number of "staging" businesses to prepare our apartment for the market. The apartment sold in less than 10 days, with a result that exceeded our expectations. We would definitely recommend Casey to friends and colleagues searching for an outstanding agent.
Customer service is A++
First time dealing with Century 21 Novocastrian and it has been smooth sailing!! Erin has been amazing and her customer service is A++, she has been so helpful and extremely prompt with anything I have thrown at her which is very rare in property management these days so I recommend her!
Ebony
Nicole had our best interests at heart
We engaged Nicole and the team at Century 21 Novocastrian Newcastle to manage the leasing of our investment property. We felt very confident and trusted that Nicole had our best interests at heart when looking after our property. It was leased within a week of being on the market and we are very happy with the tenant and the result. I would highly recommend Nicole and the team at Century 21.
Melissa
Tammy was absolutely amazing
Tammy and Sarah from Century 21 have been perfect to rent through ! Through our application process we have slight difficulty with once of our references not being able to be contacted. From reaching out to Sarah and Tammy they automatically solved the problem and helped us get back on track. We were then contacted on a Wednesday to inform us we had been accepted for the rental and we were able to move in that Friday. With only a two day time frame, Tammy was absolutely amazing. Straight away we were sent all the information we needed. She made sure we were ok with all the details and helped give us deeper understanding into the property. We could be happier with the outcome and the opportunity we have been given to go through Century 21.
Chelsea
Fantastic service and professionalism
I would love to thank Tiffany Read - Assistant Property Manager on her fantastic service and professionalism. Tiffany has been a pleasure to deal with and 'nothing is a problem'. Always happy to help and answer any question. Can't fault her service!
Vanessa
By far the absolute best property manager
I’ve been a rental tenant of century 21 for the past year and they are fantastic. Erin D’Agostino is by far the absolute best property manager I’ve had the pleasure to collaborate with and honestly hands down I wish she could manage my properties throughout Sydney, She’s that good. Erin high level of professionalism and customer service is off the chats, I highly recommend her as your next property manager.
Kurt & Taylor
Professional, excellent communication and personable approach
Sarah and the team at Century 21 have been a fabulous real estate to rent through. Their professional, excellent communication and personable approach has been welcomed. Highly recommended to anyone thinking of renting or leasing.
Leanne
Suzanne communicated with us beautifully
We can’t thank Suzanne enough for her help, support and guidance on our journey to purchase our first home. Suzanne communicated with us beautifully through the whole process. Ensuring we were always informed and clearly understood our next steps. As first home buyers we had very much felt as though we were navigating in unchartered waters and I honestly don’t think our experience would have had had such a positive result had it not been for Suzanne’s support. Thank you Suzanne! We could not recommend Suzanne and the C21 family any more highly.
Ashleigh
Professionalism and quick response
We've recently rented through Century 21 for 3 years, I can't help but to give a 5 star review based solely on our property manager Makayla Brown! Her professionalism and quick response to all enquires and repairs was astounding, I highly recommend this agency!
Susan
Nothing short of a delight
The Century 21 Property Management team are nothing short of a delight - I would recommend them in a heartbeat. Professional, friendly and effective communication - everyone is lovely to deal with! It was a very efficient process in relation to applying, signing the lease and collecting keys. Erin & her team treated me with genuine respect and patience when it came to sorting out all the logistics. Fulfilling all our needs swiftly and efficiently! Thank you so much for a smooth transaction and rememberable experience :)
Jill
Expertise in the market and skillful negotiation tactics
I highly recommend Cameron Fitchett from Century 21 for his exceptional service and outstanding results. Despite receiving limited interest in my property, my agent was able to secure a sale that exceeded the asking price by a significant margin. Their expertise in the market and skillful negotiation tactics played a key role in closing the deal at such a favorable price. Throughout the process, they were attentive, communicative, and provided valuable guidance and support. If you're looking for a real estate agent who can deliver outstanding results, even in challenging circumstances, this agent is the one to choose.
Rhiley
Always felt well informed
Very satisfied with the management of my property by Donna and her team. My tenants had been there for over 20 years. I appreciated C21 ensuring that we had a quick turn around with finding new tenants. Always felt well informed with very regular inspection reports and communication and this change over has been the same. From my experiences, definitely worth my 5 star rating.
Jan
She goes above and beyond
Makayla Brown from Century 21 is the kindest and most supportive property manager we have dealt with. We are so lucky to have Makayla as our property manager as she goes above and beyond to help us in anyway that she can.
Eliza
Very professional, compassionate with efficient and down to earth communication
Rob Russell and his team at Century 21 certainly exceeded our expectations when they sold our property. Rob was very professional, compassionate with efficient and down to earth communication. We definitely recommend them and would use them again.
Anne
The property management team at Century 21 are first class
The property management team at Century 21 are first class. I've had a great experience with them whilst renting from them for 4 years and would happily rent again or get them to manage a property of mine. They take great care in looking after the properties they manage and are so efficient in responding to issues if there are any. Thanks for always being great to deal with!
Julianne
Extremely helpful and thoroughly professional
Suzanne Hill managed the sale of my unit in Valentine. Suzanne and Century 21 were extremely helpful and thoroughly professional in organising the sale. Highly recommend. The photos used in the online promotion were terrific and really made for a stunning presentation. The photograph package was a great option. Definitely worth considering.
Leighton
The transparent communication was next level
We were so happy with the way we were kept up to date daily with what what was happening when selling our property. The transparent communication was next level and Cameron showed us honesty, loyalty and supported us in the decisions we had to make throughout the sale. Highly recommended.
Lisa
We could not recommend them highly enough
We investigated 3 other agents before we approached Rob Russell at Century 21. At the first contact, we were impressed with the professional manner in which Rob addressed the sale of our Mother's property. Rob gave us good and knowledgeable advice, and set out a successful selling campaign with the aim of an auction to achieve the best result. The auction achieved a more than satisfactory outcome, resulting in a better than expected selling price. Overall, were are glad that we utilised Rob's experience, knowledge and manner to achieve the pleasing result. His communications skills at informing us were timely and professional, keeping us aware of all developments. We can highly recommend Rob Russell and the staff at Century 21, for their professional and friendly service.
Wayne
Very Satisfied
I transferred from another agency after my house was completely destroyed by the previous tenants. Century 21 helped me find excellent new tenants (I was very fussy). Over the last year they have looked after me efficiently and competently. I am very satisfied. I have since recommended then to others.
Christine Mumford
Highly Recommend
Wow! The crew here is the best! The turnaround time since advertising the property to renting it out and all the things in between is next level. Highly recommend these guys!
Kapil Mahashettywar
I have never been happier
The team at Century 21 has managed my investment property for several years now and I have never been happier. They are extremely helpful, have great communication skills and get the job done where many others have failed. Thank you for everything you have done. ????
Julie Anderson
High Standard of Service
All the ladies at Century 21 Novocastrian (Newcastle) has been very helpful and accommodating right from the beginning. The other important factor with Property Management is honesty, keep up the high standard of service.
Don Carino
Professional Quality Office
A pleasant experience with the staff. Professional quality office. Quick turnaround of signing a rental contract and being given the keys. Communication both phone and email excellent.
Judi Gurd-Chapman
Very smooth and worry free
Both Peter and I are extremely pleased with the team at Century 21 Novocastrian (Newcastle). This is our first rental and after meeting with several property management companies were grateful for the professionalism of Nicole from Century 21. Nicole's knowledge and understanding of the local area, her guidance and support have enabled us to have a very smooth and worry free entry into property management.
Lee-Ann Bernhorster
Nicole went above and beyond
I recently purchased an investment property in Newcastle and began asking around if anyone could recommend a decent property manager in the area. Nicole Hoare from Century 21 came highly recommended by word of mouth by someone who has had many dealings with her as a property manager. Nicole went above and beyond the level of service I have had in the past. She worked closely withe the agent prior to settlement to get blinds measured up so they could be installed the day of settlement. She also found me a suitable tenant 3 weeks prior to settlement. She has made the whole process run very smoothly and stress free and with no lost time without a tenant. I would highly recommend Nicole from my experience.
David Gwynne
Very open and transparent communications
Our property manager Nicole Hoare has been outstanding with her attention to detail and prompt communications. Century 21 Novocastrian has a dynamic team, strong processes, robust systems of engagement and very open and transparent communications. Would strongly recommend engaging this wonderful team.
Prem Kumar
Highly professional, approachable and up to date with legislation and technologies
“Casey Healey has for the last 11 years managed our investment properties. During this time, we have found her to be highly professional, approachable and up to date with legislation and technologies. Being a former property manager myself, I have high standards. We had our properties with several agencies in the beginning but one by one we moved them under the management of Casey and Century 21 Novocastrian. Casey understands the importance of maintaining our investment to the highest standard whilst obtaining the maximum rental return, many of the property managers these days fail to grasp this. Our investment properties are our future retirement income, we have entrusted the management to Casey and she is doing a fantastic job.”
Sonia Perry
Knowing I’m in good hands
“As a property owner, it is difficult to find an agency that is fair, diligent and keeps you informed regularly. I can’t thank Casey and the team from 5 Star enough for their work. It means I don’t have to think about the tenants and the state of the property too much and can enjoy being a property owner without the headaches of managing knowing I’m in good hands.”
Daniel Walker
Extensive experience in the industry
“Over the last five years, Casey Healey and her team at Century 21 have consistently provided us with the assistance needed to support our clients and safeguard their investments. Their level of service and professionalism is refreshing and affords us an opportunity to draw from their understanding of the market and extensive experience in the industry.”
Reid Smith
The best agents I have dealt with
“I have been a tenant with Casey and her team for almost five years. They have been by far the best agents I have dealt with in many years of renting. Always helpful and professional. If you’re a landlord looking for property management, I would highly recommend the team at Century 21 Novocastrian.”
Deanne Haydon
Amazing Agent!
I feel that my property is in safe hands and looked after as if it is their own. I don't live in the area, but the peace in mind I have by using them is priceless.
Wendy Finianos
Fantastic team, always there to help.
Thankyou to the team at C21 Newcastle. I cant recommend this team more, they have been nothing but helpful and informative during the process of approval for my new apartment. Their friendly attitude and professionalism is something of high standard. I couldn't be more pleased to be with this agency and appreciate everything so much. Thanks again, Maddie
Miss Smith
Very easy to deal with!
Casey and the team were very professional and the process of renting our property went very smoothly - from inspections to organising the lease. I would highly recommend them to anyone!
Mr & Mrs Pye
Top of the Game
Wayne is relaxing to talk to, quick to assess and understand a person, knowledgeable about real estate and able to convey this without being overbearing. We enjoyed every occasion that we talked. Our trust was always rewarded with open communication.
Mr & Mrs Streatfield
First Home!
Wayne and Ben have been a fantastic duo in helping me secure my first home. Quick to respond to questions, and willing to go above and beyond to help with my requests. I recommend to anyone looking to buy or sell!
Mr Sweeney
Straight Shooter with Great Communication
Wayne was excellent to deal with from the start, giving frank and realistic advice from initial valuation through to sale. He was always available on the phone and his staff were also on the ball able to assist with any enquiry. Wayne and his team got far more than my initial expectation of value, I am very happy with our experience with C21 and would not hesitate to recommend.
Mr Colebourn
I would have no hesitation in recommending Wayne and the team at Century 21
We were very happy with the professionalism and service from Wayne Stewart and also his team at Century 21. From the initial meeting with Wayne his honesty and assistance with getting our house on the market within the tight timeframe we had was a great effort. Our house sold after one preview and one open house. We certainly did not imagine selling on the first open house! Wayne successfully negotiated a selling price we were very happy with which we accepted and at this point has all been smooth sailing making for a very stress-free house sale! I would have no hesitation in recommending Wayne and the team at Century 21.
Mr & Mrs Gudsell
Nothings a problem.
Wayne and his team have been excellent to deal with. Nothings a problem, and everything is done efficiently. Would highly recommend the Century 21 team.
Mr Cooper & Ms Drinkwater
We were very pleased with the sale result and would highly recommend
My wife Deborah and I recently had the opportunity of listing our townhouse for sale with Wayne, Ben and the team at Novocastrian Century 21. Wayne's knowledge of the local market was highly valued and we were constantly appraised of developments throughout the sale process. This was extremely important as we had to go overseas during this time. The team regularly sent emails advising of marketing campaign results, inquiries received and potential buyers. We were very pleased with the sale result and would highly recommend Wayne, Ben and the entire team at Novocastrian Century 21.
Mr & Mrs Wood