A great team, a great business model -- highly recommendable. Thank you to you all
"We have multiple investment properties and we know what a great Property Management Agency or Team looks like and feels like. Unfortunately, MOST agencies are just about average and provides no value add to owners other than rent collection. We signed up with C21 Novocastrian through Casey, 2 years ago and yes we are very happy with the agency and Jesse - who is our PM. Casey's leadership and vision is evident on how the agency's approach has consistently aligned with the times.. both in positive customer experience and leveraging current technologies to make things easier for owners and tenants. The communication through the newsletter and emails, inspection updates and other market trends is consistently timely and valuable. The people behind the phone - every time I reach out have always been professional and helpful, they don't make us wait."
– Mr Paulo
Casey treated me like I was her only client from day one.
"She watched over my investment properties with great care and attention to detail and reacted quickly when needed. Further to this, Casey has also become an invaluable ally while navigating the world of property investment and I know where I'll be turning when I need more advice in the future."
– Mr Mors
I would recommend Casey Healey with confidence.
"When I finished renovating my property I was looking to rent out the house lease or sell if leasing numbers did not add up. I approached pretty much every real estate in the area to property manage my investment. I am from Sydney and had high expectations of service and return on my investment. Initially I was so disappointed with the lack of understanding and their lack of willingness to attract the price I believed could fairly obtain. I had all but put the property on the market as the rental return feedback I kept receiving made it not worth keeping. Through looking at another property for sale by C21 I had a conversation with the sales agent who introduced me to Casey. Casey was the FIRST and ONLY property manager I met in the area who got where I was coming from and by styling the property and having my own professional photos taken I was able to attract the right tenant. The result was Casey was confident that I could get a rent return which was even higher than I had thought! She went for it and what I loved most was that she actually rejected the first few applicants. The result was that I have a perfect tenant with a 15 month agreement at a brilliant and fair price. I have since found the experience of Casey and her team at C21 excellent. They keep me informed, all payments have been made on time and the inspection I made recently was very pleasing. I would recommend Casey Healey with confidence. I can now sit back and enjoy the peace of mind that my property is being taken care of."
- KARIN SLADE | PROPERTY OWNER | TIGHES HILL
I would not hesitate to recommend Casey
"Casey was great, she was unlike any of the other Property Managers I have dealt with before. Nothing was a problem or too hard for Casey, calls were returned and repairs followed through to the end. I would not hesitate to recommend Casey for the management of any property."
- MARGARET BAILEY | OWNER | KING ST, NEWCASTLE
Well done on such a fantastic company and fantastic people.
"I am an owner at Mount Hutton and Sarah Brown is in charge of my unit. I would like to say how glad I am that I have your company to sort out my tenancy. The effort, organisation and continuous update with photos is fabulous. I would also like to add that I have had dealt with Casey, Vanessa and Sarah and the service is exceptional. Sarah now takes care of my unit and I really appreciate her constant updates and following up on issues. I am, at times, painfully pedantic, and Sarah without fail has been accommodating. Well done on such a fantastic company and fantastic people."
- KALESHRI PILLAY | OWNER | MOUNT HUTTON