Nicole had our best interests at heart
"We engaged Nicole and the team at Century 21 Novocastrian Newcastle to manage the leasing of our investment property. We felt very confident and trusted that Nicole had our best interests at heart when looking after our property. It was leased within a week of being on the market and we are very happy with the tenant and the result. I would highly recommend Nicole and the team at Century 21."
Always felt well informed
"Very satisfied with the management of my property by Donna and her team. My tenants had been there for over 20 years. I appreciated C21 ensuring that we had a quick turn around with finding new tenants. Always felt well informed with very regular inspection reports and communication and this change over has been the same. From my experiences, definitely worth my 5 star rating."
Fantastic communication & service
"I would like to recognise Chantelle for her professionalism, responsiveness, and helpfulness. Working with her has been a smooth and positive experience. The administrative team has also demonstrated a commendable level of responsiveness and politeness. Overall, my experience has been very satisfactory."
My current agent, Erin, has truly exceeded my expectations.
"I've entrusted Century 21 Charlestown with managing my rental property for over 15 years, and I've always been more than satisfied with their service. My current agent, Erin, has truly exceeded my expectations. Living interstate, I rely heavily on Erin to handle everything, and she does so with utmost professionalism. We are currently undergoing extensive renovations, and Erin has been instrumental in recommending reliable tradespeople, organizing quotes, and ensuring they have access to the property. She has consistently made herself available whenever needed, even volunteering her time on weekends to monitor work. Erin provides excellent advice, keeps in regular contact through phone calls and SMS, and sends update pictures of the progress. She is friendly, approachable, and always responds promptly. I feel confident and secure with Erin managing my property and highly recommend her and Century 21 Charlestown."
Well done on such a fantastic company and fantastic people.
"I am an owner at Mount Hutton and Sarah Brown is in charge of my unit. I would like to say how glad I am that I have your company to sort out my tenancy. The effort, organisation and continuous update with photos is fabulous. I would also like to add that I have had dealt with Casey, Vanessa and Sarah and the service is exceptional. Sarah now takes care of my unit and I really appreciate her constant updates and following up on issues. I am, at times, painfully pedantic, and Sarah without fail has been accommodating. Well done on such a fantastic company and fantastic people."