The Importance of Condition Reports: Ensuring a Smooth Tenancy Experience

A condition report is a crucial document that records the state and condition of an entire property at the beginning of the tenancy. This is the sole document relied upon at the end of the tenancy to ensure the property is returned in the same condition. ⁠It should detail the exact condition of each room, this includes items such as door frames, skirting boards, walls, light fittings, flooring and so on.

To provide additional evidence of the property's state, many photographs are taken of the overall room or area, fittings and any damage or wear and tear. At Century 21 Novocastrian, we will also include a 360 ° tour with clear definition to provide even more transparency and detail of the property.

It should be highlighted that a condition report must be completed and returned to the agency within seven days of a tenant moving in, and a copy must be provided to the tenant.

It is essential that both the property manager and tenant take the time to review and agree on the report's contents. Any discrepancies or disagreements should be noted in the report and discussed between the parties to ensure that everyone is on the same page. The report should then be signed and dated by both the property manager and the tenant to acknowledge their agreement.

If the tenant believes that the report is inaccurate or incomplete, they have the right to make amendments or additions within seven days of receiving it. The tenant should provide their proposed amendments or additions to the landlord or their agent in writing, and both parties should discuss and agree on any changes. If the landlord does not agree to the proposed amendments, the tenant may submit a dispute resolution request to the New South Wales Civil and Administrative Tribunal.

Condition reports also provides tenants a reference point to ensure that any existing damage is not attributed to them at the end of their tenancy. Ingoing condition reports can also be referenced to help tenants vacate the property and leave the property in a clean and undamaged state (allowing fair wear and tear) as per the ingoing condition of the property.

While completing the vacate inspection, property managers can easily reference back to the ingoing report in case any damage has been noted during the vacate and to determine if the damage was caused by the tenant.

In summary, the ingoing condition report is a crucial document in the New South Wales rental property market. It provides an accurate record of the property's condition at the start of the tenancy and helps to prevent disputes by providing an impartial record of the property's condition. By ensuring that the report is comprehensive, accurate, and agreed upon by all parties, property managers and tenants can rest assured that they are protected and that their interests are being safeguarded.

Have more questions about your tenancy? Why not see the difference a dedicated team of property managers makes?

Contact us In the office on 49287400 or hello@c21newcastle.com.au we are always here for a chat.