Century 21 has your health and safety, as well as that of our people, as our top priority. We've changed some of our procedures for the current COVID-19 situation in order to allow us to continue, with caution, to help you buy, sell and rent property.
As you are no doubt aware, all Australians are currently facing the recent challenge presented by the Coronavirus (COVID-19) outbreak. While we do not yet have all the answers, it is important to understand how these changes might affect you and your property.
Here at Century 21 we have implemented cautionary procedures to ensure the safety of not only our staff, but that of our vendors and buyer community. Please rest assured that it is business as usual and we will dedicate the same level of care, expertise and professionalism that you have come to know. Here are some of the alterations we have made to accommodate the well-being of all:
Reduced face-to-face interaction
In addition to phone calls, Century 21 is well equipped technologically to service you and your property through video conferencing, online apps and a variety of industry tools.
Stringent vetting of inspection attendees and distancing measures
We may refuse entry to anyone who has recently returned from overseas travel within 14 days, or who may be displaying flu-like symptoms common to that of Coronavirus (COVID-19). Inspections in a virtual/digital format may still take place, with physical inspections that maintain safe social distances thereafter. We may also ask that a declaration be signed by tenants and buyers confirming that they are well and have not recently travelled before granting entry.
Best practices to ensure great personal hygiene
Our staff have all been briefed about best practices for personal hygiene and are diligently following instructions from Health Organisations as well as state and national government. We are regularly washing our hands and also providing sanitiser where possible. We are facing unprecedented times and our priority is to keep everyone safe and healthy, and up-to-date on property matters to ensure your goals are achieved. Our team is across all the required health practices and will always act in the best interests of your property.