Landlord Update January 2025

Stay informed and get the most from your investment with our latest 8-minute update. Here’s what you’ll gain:

• Expert Oversight: Jacqueline rejoins our team with 12 years of experience and will be overseeing our property management team, ensuring the highest level of service and support for your investment.

• Market Insights: More rental properties are available, particularly in the Hunter Valley. Understanding these trends helps you make informed decisions.

• Improved Service: Your feedback from our NPS survey has led to key improvements—thank you for helping us enhance our service.

• Faster Leasing Process: Our new "Flick it Over" system speeds up lease signings, tenant applications, and approvals, reducing delays.

• Securing the Best Tenants: A quick response to applications is crucial in today’s competitive market—timely approvals help attract top-quality tenants.

• Simplified Water Billing: Ensure seamless tenant charging by having water bills sent directly to us.

• Enhanced Property Transparency: Our 360° inspection reports give you a full visual record of your property, improving accuracy and peace of mind.

• Stronger Team, Better Service: We’re investing in ongoing training to provide you with the highest level of property management support.